Welcome to DAVESUAL! These terms and conditions outline the rules and regulations for the use of our website, located at https://davesual.com.

By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access the Service.

1. General Information

Davesual ("We", "Us", "Our")

Website: DAVESUAL (https://davesual.com)

Contact Email: davesuall@gmail.com

2. Services Provided

DAVESUAL offers a variety of digital products, including music cover arts, and physical products such as t-shirts and painted canvases. Users can browse and purchase these items directly from our website.

3. Account Creation

Users may create an account to track orders and receive updates, but it is not mandatory. Guests can also make purchases without creating an account.

4. Payment Terms

All payments are made online through secure payment gateways.

Payments are one-time transactions. Once a payment is processed, it is final, and no refunds will be issued.

5. User Obligations

By using this website, you agree to:

Provide accurate and current information during registration or guest checkout.

Refrain from engaging in any illegal activities or violating the rights of others.

Use the website only for lawful purposes and in accordance with these Terms.

6. Intellectual Property

All content on DAVESUAL, including but not limited to images, logos, text, and products, is the intellectual property of DAVESUAL or its licensors. Unauthorized use of any content is strictly prohibited.

7. Termination

We reserve the right to terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

8. Limitation of Liability

DAVESUAL is not liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our Service. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Greece. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts of Greece.

10. Changes to Terms

We may update these Terms and Conditions from time to time. If we make significant changes, we will notify you via email. It is your responsibility to review these Terms periodically for any updates.

11. Dispute Resolution

If you have any concerns or disputes about our Service, please contact us first via email at davechristo10@gmail.com. We will do our best to resolve any issues amicably.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: davesuall@gmail.com

REFUND POLICY:

At DAVESUAL, we are committed to providing high-quality digital products and ensuring customer satisfaction. Due to the nature of digital downloads, our refund policy is tailored specifically to these types of products.

Refund Eligibility for Digital Downloads

Refunds for digital products are only available under the following conditions:

Technical Issues: If you experience technical problems that prevent you from accessing or using the digital product as intended, and our support team is unable to resolve the issue.

Undelivered Order: If your order involves a product requiring editing or customization and has not yet been delivered (typically within 24 hours), you may cancel the order and receive a refund.

Delayed Delivery: If we fail to deliver a premade cover within 24 hours, your order is eligible for a refund.

How to Request a Refund

To request a refund due to technical issues:

Contact Us: Reach out to our support team immediately upon noticing the issue. Please provide your order number, the email address used for the purchase, and a detailed description of the problem.

Resolution Attempt: Allow our team the opportunity to resolve the issue. We will work with you to find a satisfactory solution.

Refund Process: If we are unable to resolve the technical issue, we will process your refund request.

Important: Refund requests due to technical issues must be made within 30 days of purchase. Refunds will be issued to the original payment method after your request is approved.

Please understand that refunds are only available for unresolved technical issues with digital downloads. We appreciate your understanding and strive to ensure that you are satisfied with our products and services.